Privacy Policy

Privacy Policy
Last Updated: February 23, 2026

At Rexel USA, we take your privacy and security seriously. This Privacy Policy explains how we collect, use, protect, and disclose your personally identifiable information (PII) when you interact with our website and make a purchase.

1. Information We Collect

To ensure a smooth shopping experience, we collect certain information when you visit our website or make a purchase.

Information You Provide
When you interact with our website, including making a purchase, creating an account, subscribing to updates, or contacting customer service, we may collect the following information:

  • Name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment information

Automated Information
When you browse our site, we may collect information automatically, including:

  • IP address

  • Device and browser information

  • Interaction data through cookies and similar technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to provide you with a personalized, secure, and efficient shopping experience. This includes the following purposes:

  • Order Fulfillment: To process payments, ship orders, and send order confirmations and updates.

  • Customer Experience: To improve and personalize your experience on our website.

  • Communication: To respond to inquiries and, if you opt in, to send updates on promotions, new products, and special offers.

  • Security & Fraud Prevention: To ensure the security of your information and prevent unauthorized activities.

3. Data Protection & Security

We prioritize the security of your personal information.

  • Encryption: All sensitive payment information is transmitted securely using SSL (Secure Socket Layer) encryption and processed by our trusted payment providers.

  • Access Control: Your personal information is stored on secure networks, accessible only to authorized personnel who must maintain confidentiality.

  • No Card Storage: We do not store your credit card details once your transaction is completed.

4. Third-Party Disclosure

Rexel USA does not sell, trade, or transfer your Personally Identifiable Information to outside parties for their independent use. However, we may share it with trusted partners to help us operate our website and process orders, such as:

  • Payment Processors for order fulfillment and payment transactions.

  • Advertising & Marketing Partners: We collaborate with third-party marketing partners to deliver targeted ads and promotions, who may collect data about your browsing habits across various websites.

Our marketing partners include:

These third-party partners are governed by their own privacy policies, and we recommend reviewing them. You may opt-out of targeted advertising by visiting their privacy pages.

5. Cookies Policy

We use cookies to enhance your browsing experience and help us improve the functionality of our website. Cookies are small data files stored on your device.

We use cookies for:

  • Necessary Cookies: Required for basic site functions, such as the shopping cart and checkout process.

  • Analytics Cookies: To monitor website traffic and improve performance.

  • Marketing Cookies: To provide personalized ads, including from third-party providers like Meta and Google.

You can manage cookie preferences through your browser settings. Please note that disabling cookies may impact the functionality of our website.

For more information on the cookies we use, please refer to Shopifyโ€™s Cookie Policy.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these external sites. Please review their privacy policies before providing any personal information.

7. California Consumer Privacy Act (CCPA)

If you are a resident of California, you have the right to request access to, deletion of, or a copy of your personal information collected by us. To exercise these rights, please contact us directly at service@lcccare.com

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8. Childrenโ€™s Privacy

Rexel USA does not knowingly collect personal information from children under the age of 13. If you believe that we have collected such data, please contact us, and we will promptly remove it.

9. Data Breaches & Notification

In the unlikely event of a data breach, we will notify affected users via email within 7 business days and post a notice on our website to ensure transparency.

10. CAN-SPAM Act Compliance

We collect email addresses for order processing and to send promotional emails. You may unsubscribe from promotional emails at any time by following the unsubscribe instructions in the email. We comply with the CAN-SPAM Act and honor all opt-out requests promptly.

11. Contact Us

If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at:
Email: service@lcccare.com
Phone: +1 (406) 952-3837
Address:
Rexel USA, Inc.
601 River Drive South
Great Falls, Montana, 59405

We are committed to ensuring your privacy and security while providing a superior shopping experience. Thank you for trusting Rexel USA with your personal information!